Deverill

Servicedesk support

The foundation of the Deverill Support Services Portfolio is the IT Service Desk, offering either on-site or remote services from our Service Desk Centre for both technical and end-user support:

Expert Support - Our Service Desk is manned by highly qualified and experienced analysts.

Measured Service - We use dedicated service desk software for all incident and problem management call logging and monitoring purposes. We provide monthly reports to customers and internal staff.

Flexibility - We take great pride in providing a highly flexible and responsive service focused on satisfying all evolving customer needs.

Simple - fast – secure – effective
Utilising remote control tools analysts can take control of devices (with your permission) wherever they are in the world, as if they were sitting right in front of them.

Hardware Maintenance
In today’s IT-powered business environment, system availability is vital. Hardware breakdowns, which once would have been merely inconvenient, can bring your business and your income to a standstill.  To protect your business you need a fast and reliable service that will restore your systems in the shortest time possible. The Deverill Maintenance Service is just such a service. Our flexible maintenance plans with nationwide cover mean that we can design a maintenance service package that will meet all your requirements to ensure the minimum of disruption and give you peace of mind.

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  Servicedesk support