HassleFree IT Manager

This service is specifically designed to provide the small or medium sized businesses with access to the skills, knowledge and expertise of a professional IT manager, at a fraction of the cost of employing such an individual.

Available on a flexible contract basis; the HassleFree IT Manager is typically used by organisations with no dedicated IT management resource; or those with limited resource but wanting to bring additional skills, knowledge and capability into their existing IT infrastructure.

The HassleFree IT Manager seeks to take ownership of a client’s IT infrastructure and provide back to the client maximum business benefit from their investment in IT.

Click here for the HassleFree IT Manager fact sheet

HassleFree IT Engineer

The IT Engineer Service offers organisations; highly flexible access to a broad range of Technical IT Engineering and Consultancy Services. Available in blocks of 5, 10, 15, 20 or 25 days, organisations can pre-purchase a Time-Bank Account against which they can then withdraw days on an as-needed basis.

The HassleFree IT Engineer Time Bank can be redeemed against a range of IT services including:

• Installations
• Migrations
• Upgrades
• Moves and Changes
• Health Checks
• Project Management
• System Administration

The IT Engineer service enables the business to call on expert IT resources; to assist in the resolution of technical IT issues or the fulfilment of IT projects at a time of their choosing without the constraints and potential delays of expense approval and allocation.

Click here for the HassleFree IT Engineer fact sheet

HassleFree IT Project Manager

The successful completion of any IT project depends on the deployment of a wide range of Project Management skills; an area in which Deverill has outstanding expertise.

This specialist area requires excellent interpersonal skills, organisational capabilities, resource management and arbitration skills as well as knowledge in the application of formal Project Management methodologies such as PRINCE2.

Deverill Consultants are able to offer effective Project Management services for a range of different types of IT projects including; Migration, Helpdesk, Bespoke Software and Systems Rollout.

The Deverill Project Manager will ensure timescales and critical milestones are met in vital project areas which traditionally include:

• Delivery of hardware and software
• Installation
• Testing
• Commissioning
• Preparing technical documentation
• System rollout

The Deverill project management team has many years of experience gained in the public and private sectors; and in recent years have seen a dramatic increase in the calls for their services; as projects have become more complex, more business critical and more staff intensive. The team's clear focus, forward thinking, attention to detail and excellent communication and interpersonal skills all contribute to breeding a common and shared understanding and enabling the smooth flow of a project.

Click here for the HassleFree IT Project Manager fact sheet

HassleFree IT Healthchecks

IT Healthchecks are designed to provide an organisation with high level, independent, views of system performance, suitability for purpose and ability to withstand both expected and unexpected failures.

The Healthcheck is often the first step in the process of working in close partnership with our customers to build IT Solutions that support an organisation in achieving its business goals; in a cost effective and highly dependable manner. As such the initial Healthcheck should not be regarded as a detailed study of the customer’s IT infrastructure, but rather as an initial analysis of the primary components of the infrastructure and their ability to meet the objectives stated earlier.

Typically a Healthcheck consists of a one-day site visit to meet with key IT personnel and examine the various plans and procedures in place. This would be followed by a further half day analysis of the environment and the production of a succinct report on the suitability of existing systems to meet the objectives, if required, the Healthcheck would also include recommendations for further investigation or work to be carried out to rectify any shortcomings. The healthcheck usually focuses on the Customer’s IT systems from four key perspectives;

• Hardware - processor and network capacity and redundancy
• Data - back-up systems and procedures
• Operating Systems - installation and management and configuration
• Application Software – key business systems back up and contingency planning

HassleFree IT Security

The need for a comprehensive and expert approach to IT Security is of paramount importance today. With threats from both inside and outside of the business, organisations must take appropriate measures to ensure that vital business systems remain unaffected by virus, e-mail, hacking or other malicious attack.

The HassleFree IT Security Service offers a comprehensive range of system security testing, management, monitoring, and response services that resolve security problems cost effectively. The range of discrete security services includes:

• Managed Firewall Service
• Intrusion Detection Service
• Incident Response Service
• Quarterly Security Penetration Testing
• IT Security Plan Development
• “Configuring for Security” Service

The HassleFree IT Security Service enables your business to leverage the knowledge of a pool of highly trained and experienced Information Technology Security experts in order to enhance and ensure the value of your network, assets and infrastructure.