Squire Technologies extends IT services package with Deverill

In light of reports that the 40% of large businesses have cut their IT budgets in response to the poor economy, integrated IT solutions provider, Deverill is seeing a healthy growth in business from its SMB customers.  In recent months Squire Technologies selected Deverill to protect and manage its email system and provide them with software support.  Deverill has implemented i-archive, i-protect and business continuity services along with the provision of its silver level software support. 

Deverill has worked closely with Squire Technologies since April 2005 providing SMARTnet support, a maintenance contract for specific Cisco equipment.  The additional services will provide Squire Technologies with maximum virus and spam protection, business continuity and archiving facilities, which securely captures, stores and indexes all inbound and outbound email traffic in real time.  The silver software support includes hotline telephone support, initial telephone response and resolution attempt within two hours, remote investigation and resolution attempt within two hours, and an eight hour onsite response, if required, after remote resolution attempt.   

Emma Friendship of Squire Technologies said:  "We chose to use Deverill as we had a good existing relationship, receiving great customer care and speedy turnarounds on issues raised. With the additional services they have continued to perform in a highly professional, yet friendly manner, showing us dedication in suiting the needs of Squire Technologies, rather than providing the easiest solution.  It was an investment but we felt it was worth it!"

Squire Technologies is a UK based company, which combines leading edge SS7 and VoIP telephony products with world class installation and support services.  They deliver carrier grade telecom products worldwide, with deployments in more than 50 countries.

Joel Jervis, Chief Executive of Deverill said:  “In this current climate I would advise companies not to cutback on investing in IT, particularly as it is the backbone of most companies.  Deverill is delighted to be working with Squire Technologies and would like to thank them for choosing us to implement the latest IT solutions. It’s great to receive such positive customer feedback as it gives the team a real boost.  It’s also fantastic to hear that our significant investment in staff training, ensuring that we have a large dynamic knowledge base, and having a team of highly skilled technical analysts is delivering results. ”