Reduce IT Costs & Downtime

Intelligent service delivery from Deverill can guarantee your system uptime, give you a service which has predictable spends and eliminates the downtime and lack of productivity associated with reactive IT support.

Deverill Managed Service offering includes:

• 24x7 monitoring catch events as thresholds are passed and before failure occurs and trend analysis through detailed reporting.
• Access to a large pool of managed service experts and a proven track record of system management so that your mind is at ease, knowing your IT infrastructure is in good hands!
• Scheduled IT system maintenance to eliminate avoidable downtime.
• Remote fix capability - Deverill Managed Service specialists will securely connect to your network and resolve any issues online, thus minimising downtime and the need for an engineer’s onsite visit.
• The Deverill Managed Service program has tailored SLA’s which conform to both ISO and ITIL standards and follow the project management methodology and quality assurance program.
• The Deverill Managed Service team will provide you with detailed reports on your IT system, helping you to make more informed decisions
• Regular meetings with your IT decision makers to deliver detailed reports on your IT systems health and discuss IT future requirements.

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