Deverill

Assist

The increasing complexity of monitoring and maintaining critical systems often leads both managers and IT staff away from delivering real value and productivity to your business.

With so many systems and servers to monitor, far too much valuable time is wasted on what is essentially a manual, mundane task, bizarrely performed by some of your most highly paid staff. In fact, it’s like employing Formula One drivers full-time just to keep the air topped up in your tyres, when instead they could be out there winning races for your team.

Assist frees up your IT staff to maximise their real value by performing essential but repetitive tasks automatically, alerting them when issues occur or when performance falls away from the optimum.

Assist is a comprehensive and sophisticated monitoring system which can be deployed within days without any capital outlay. From the moment of switch-on, Assist watches over your business-critical systems, instantly alerting your IT staff on screen, by email or via SMS to any issues that require attention.

Not only can Assist instantly detect problems such as failed data backups, security vulnerabilities and defective hardware, its ever-watchful eye can even foresee a crisis days before it actually occurs. This predictive 'early warning system' allows ample time for your IT staff to address the problem before it results in costly fire-fighting, downtime for your entire organisation or even catastrophic failure.

Assist delivers a simple, superb ROI. Its vigilance and adherence to best practice never wavers, watching over your essential systems night and day and freeing your valued IT team to concentrate on work that will deliver real value to your business.

To learn more about the features and benefits of Assist, please telephone our Support Services specialist Mark Thomas on 01202 785 106 or email supportservices@deverill.co.uk.

• 

  Assist
• 

  Operate
• 

  Manage
• 

  Servicedesk support